Email Verification Process on teratai168
When you create a new account on teratai168, we ask for your email address during registration. We then send a verification email to that address within seconds. The email contains a unique confirmation link and a code. You have two options to verify: click the link in the email, or enter the code manually in the verification form on our site.
The verification link is valid for a standard timeframe (typically 24 hours). If you do not verify within this window, the link expires, and you must request a new one. Once you click the link or enter the code, your email is confirmed, and your account is activated. You can then log in and access the teratai168 platform.
Verification on Mobile and Desktop
On Android, open the teratai168 app, tap the verification link from your email, and the app automatically confirms your account. On iOS, open Safari or Chrome, click the link, and your browser redirects to the verification page. On desktop, click the link in your email client, and your browser opens the confirmation page.
If you prefer to enter the code manually, log into teratai168, navigate to "Account Settings" or "Verification", and paste the code from your email. The system validates the code and activates your account within seconds.
What You Need for Email Verification
Email verification requires only an active email address. We recommend using a personal email that you check regularly, as we send important account notifications to this address. Here is what happens during the process:
- Registration: You enter your email address, create a password, and provide your name and phone number. We validate the email format and check that it is not already registered on teratai168.
- Verification Email Sent: We send a confirmation email to your address. Check your inbox and spam folder if you do not see it within a few minutes.
- Click Link or Enter Code: Click the verification link in the email, or copy the code and enter it on our verification page. Your email is confirmed immediately.
- Account Activated: Your account is now active, and you can log in on any device (Android app, iOS browser, or desktop).
Check your spam folder if you do not receive the verification email
Some email providers filter our verification emails into spam. If you do not see the email in your inbox within five minutes, check your spam or promotions folder. Add our sender address to your contacts to ensure future emails arrive in your inbox.
Troubleshooting Email Verification Issues
If you encounter problems during email verification, here are common solutions:
- Did not receive the verification email: Wait a few minutes, then check your spam folder. If still missing, log into teratai168 and click "Resend Verification Email". We send a new email with a fresh link and code.
- Verification link expired: If more than 24 hours have passed, the link is no longer valid. Request a new verification email from your account settings, and you will receive a fresh link.
- Code does not work: Ensure you copied the entire code correctly, with no extra spaces. If the code still fails, request a new verification email and try again.
- Wrong email address entered: If you registered with an incorrect email, contact our support team. We can help you update your email address or create a new account with the correct address.
- Account already verified: If you see a message that your account is already verified, you can log in directly. Your email verification is complete.
Email Verification and KYC Verification
Email verification is the first step. KYC (Know Your Customer) verification is the second step, required before your first withdrawal. Here is how they differ:
Email Verification: Confirms your email address and activates your account. Required to log in and access the platform. Takes seconds to complete. No personal documents needed.
KYC Verification: Confirms your identity and address. Required before withdrawing funds. You upload a photo ID (national ID, passport, or driver's license) and proof of address (utility bill, bank statement, or rental agreement dated within three months). Our team reviews your documents within a standard timeframe and approves your account for withdrawals.
Once both verifications are complete, your account is fully activated. You can deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and withdraw to any of these methods. Your account balance updates in real time after each transaction.
Email verification on teratai168 is a quick, secure first step that protects your account and enables access to our full platform of games, live dealers, and sportsbook markets.
Account Security After Email Verification
After email verification, your account is active but not yet cleared for withdrawals. We recommend enabling additional security features:
Two-Factor Authentication (2FA): Optional but recommended. Once enabled, you receive a code via SMS or email each time you log in from a new device. This prevents unauthorized access even if someone obtains your password. Navigate to "Account Settings" and select "Enable 2FA".
Password Management: Use a strong password (at least 8 characters, mixing letters, numbers, and symbols). Change your password regularly. If you forget your password, use the "Forgot Password" link on the login page. We send a reset link to your verified email address.
Email Updates: We send notifications to your verified email for important account events: login from a new device, deposit confirmation, withdrawal request, KYC approval, and password changes. Review these emails to ensure all activity is authorized.
Email Verification Across Indonesia
Email verification works the same way for all users, regardless of location. Whether you are registering from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, the process is identical. We send verification emails instantly, and you can confirm your account within seconds.
After email verification, you can deposit using any of our supported payment methods: mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment for e-wallets; online payment, e-wallet, mobile banking, and local payment for bank transfers. During major events like Liga 1 matches or Piala Indonesia tournaments, our verification system handles high volumes without delays. If you have questions about email verification or account setup, our support team is available to help.
Changing Your Verified Email Address
If you need to change your registered email address, log into teratai168, navigate to "Account Settings", and select "Change Email". We send a verification link to your new email address. Click the link to confirm the change. Your account will then use the new email for all future notifications.
Changing your email does not affect your account balance, game history, or withdrawal eligibility. Your account remains fully functional during the email change process.